Refund policy



🔁 RETURN & REFUND POLICY – ELARIMA FINE DECOR

Return Window

You have 7 days from the date of delivery to request a return.


Eligibility

To be eligible for a return:

  • Item must be unused
  • Item must be in original packaging
  • Proof of purchase is required

Return Process

To initiate a return, contact us at:
elarimafinedecor@gmail.com

Items sent without approval will not be accepted.


Damaged or Incorrect Items

If your item is damaged, defective, or incorrect, you must contact us within 48 hours of delivery and provide photographic evidence.


Non-Returnable Items

We do not accept returns on:

  • Sale items
  • Gift cards

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds are processed within 10 business days to the original payment method. Processing times by banks may vary.


Return Shipping Responsibility

Return shipping responsibility depends on the reason for the return. If the return is due to our error (such as a damaged, defective, or incorrect item), we will cover return shipping costs. In all other cases, the customer is responsible for return shipping costs, unless otherwise expressly stated in writing in our policies.